Contact Recall Explained

Recall Explained is a small project and we are still improving both the data and the user interface. We welcome feedback that helps us make the site clearer and more useful.

When to contact us

• You believe there is an error in how a recall campaign or complaint count is shown.
• You have ideas for improvements to explanations, wording, or layout.
• You want to report a bug in the site itself.

How to get in touch

The simplest way to reach us is by email: [email protected]

Please remember not to send sensitive personal information. If you are reporting an issue with a specific vehicle, do not include the full VIN in your message.

For safety decisions about a particular vehicle you should always use the official NHTSA VIN lookup and speak to your dealer or manufacturer.